After yesterday's post this update will seem anti-climatic, at least in my opinion.
The payroll situation was actually resolved before I went to work. The boss once again surprised me and impressed me. After he got off the phone with me he called his boss about the situation, who then called his boss in the corporate office to get to the bottom of the 10 day old missing paycheck.
This regional vice-president then investigated, in stealth mode apparently. She checked the outgoing mail from the payroll department for the day and lo and behold there was a paycheck located in the stack with my home address in it. (The very same paycheck that the payroll clerk told me and my boss was mailed December 23rd.)
She then pulled the payroll check from the stack, took it to her assistant with orders to have it sent overnight by UPS to our store location to ensure that I'd have my now 11 day old paycheck in hand later today.
She then proceeded to confront the payroll clerk about the situation and the payroll clerk lied to her as well stating that the paycheck had been mailed December 23rd. Apparently this didn't go over well and the payroll clerk is in hot water now. (I'm assuming she may have been fired, but as the boss and I are low on the totem pole we were just simply told the problem has been fixed.)
I received a call from the regional vice-president yesterday afternoon at work and she apologized to me for the oversight and ensured me that this wouldn't happen again. She was very nice, and seemed genuinely distraught about this situation.
When I got off the phone with her, and the boss and I were talking, his boss called and talked to me. I like this guy and I've known him for about 5 years longer than my boss has. We've always gotten along well. He let me in a something I wasn't even aware of, nor something I'd never even thought about.
In the approximately nine years I've worked for the company I've never missed a yearly sales goal. This I knew naturally. I've missed an occasional monthly sales goal though over the years. What I didn't know was that in 2009, the worst year in retail in recent history, I was in the top 15 in sales company wide. Out of approximately 3500 salespeople nationwide there were less than 40 salespeople who exceeded their yearly sales goal. I pretty much thought 2009 sucked myself and I barely made goal that year coming in at 107% to goal. (I had to look that up after the call.) Apparently they want to keep me around for awhile, which is nice, because I really do like my job.
So this problem is resolved, unless I don't receive the check today.
The other reason things are looking up at work is that we've finally hired someone contingent on them passing a background check, which should happen. He'll be starting on January 24th so I'm thinking by early February he'll be fully trained and work hours will get back to normal.
So overall, not a bad day after all.